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HR Tip: Timekeeping standards

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HRD & Payroll Solutions continues to bring HR Zone members a range of HR and payroll tips in 2006. A market leader in the provision of HR and Payroll training and nationally recognised professional qualifications, HRD & Payroll Solutions are highly experienced in teaching about common HR and payroll problems. A wide selection of tips, tricks and guidance can be seen below. HR Zone highly recommends that any tips are taken as a starting point for guidance only.



Question: “Our sales staff – who admittedly often work well into the evening if they are with clients – drift into work at odd times during the first hour of the morning. This causes resentment among other employees who are disciplined if they come in late more than a couple of times in a month. What should we do?”

HR Tip:
Yes, this can be a problem. I suggest you do two things. First point out to sales staff the difficulty they are causing but that it is the perception rather than the facts of the matter that is the problem. Suggest to them that, if they work into the evening, they should have a decent night’s sleep and come in, say, at ten o’clock, but that, if they did not have to work well into the previous evening, they should come in on time.

Second you should explain this arrangement to all the other employees so that they understand. Point out that, whilst sales staff may enjoy a good expenses paid meal with a client, they are also missing out on their home life. And of course sales staff bring in the business that pays everyone’s wages. You will not solve this one overnight, but if you persuade your sales staff to engage with this arrangement, you are likely to find the resentment disappearing.


Hot tips for 2006
Top ten HR tips for 2006

Previous HR and Payroll tips

December
Resignation and references
Different disciplinary offences

November
Behaviour outside work
First in, last out redundancy selection
Staff appraisals
Disability
Submitting grievances

October
Probation periods and continuous service
Multiple sclerosis
Appeal against Employment Tribunal decision
Refusal to accept written particulars


September
Providing prescription spectacles
Racially based nicknames
Foster parents and flexible working

August
‘Forced’ resignations
Defining ‘theft’
Job share contract
Jury service
Meaning of “reasonable”

July
Delay in accepting an offer
Notice for senior staff
Withdrawing notice
Instant dismissal

June
Probation periods
When to issue contractual statements
Rates for overtime work
Payment during suspension

May
Proof of drunkenness
Carrying over holidays
Relaxation classes


Open University course


Moonlighting

April
Custom and practice
Sex discrimination
Dismissal settlements
Refusing SSP

March
Re-engagement following redundancy
Return from maternity leave
Qualifying for employment protection
Grievance procedure

February
Value of informal warnings
Role of the companion
Contractual changes

January
New evidence following disciplinary sanction
Lateness caused by industrial action
A live issue
National Insurance Numbers
Right to car parking spaces

2005 tips

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