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Question:"Who is the best person for a sick employee to phone in to on the first day of absence?"
The immediate manager or supervisor would seem to be the best person since he or she knows the employee and can handle the matter on a normal and direct one-to-one basis. The problem is that managers often are not immediately available or, if they are there, may not be able to give the employee full attention and as a result act too subjectively. So it may be better to have sick employees phone in to a central person such as the personnel officer or company secretary, who is perhaps more likely to be available and can take uniform action.
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