We are living in an organisational era permeated with turbulence and challenges. Now more than ever, business and HR leaders must take advantage of the tools that are proven to engage and retain employees, and protect businesses.

Recognition is a useful tool for organisations to use as a solution, time and time again, for the many quandaries that arise in turbulent periods such as these.

In this guidebook, written by Head of Changing world of Work Group at Cranfield School of Management, Emma Parry in association with HRZone and Achievers, we explore how employee recognition can help to develop a culture of belonging and provide a way of attracting and retaining employees without excessive cost.

This report draws on the current evidence on recognition to provide a guide to the role, characteristics and development of an effective recognition system.