Steven van Belleghem
Member Since: 8th Dec 2020
Steven van Belleghem believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again.
Steven is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’.
Author and speaker
7th Jan 2021
Over the last few years I have spoken at a number of HR events around the world. I have often felt like the ‘customer engagement guy’ in a...Employees