Member Since: 7th May 2009
Legislation Manager MHR
13th May 2014
A problem with these surveys is that staff will sometimes not tell the truth, fearing negative consequences of being seen to be critical of their employer.
There are various flavours of a satirical cartoon around which starts with a manager saying to an employee something like "According to the anonymous staff survey, you don't trust the management." Think about it. And then think whether your employees might fear this type of consequence and tailor their responses accordingly.
What use is an engagement survey when people give the response they think their employer wants, rather than the truth? At best it achieves little and at worst it gives the management of the organisation a completely false impression of what their employees actually think.