Peter Dorrington

Member Since: 19th Mar 2020
Peter is an award winning expert in using a combination of data and behavioural sciences to lead transformation in the field of Experience Management (XM); encompassing Customer Experience (CX), Employee Experience EX) and Partner Experience (PX) .
Over the last 5 years, Peter has been focussed on using a Predictive Behavioural Analytics to both better predict customer / employee behaviour, and to quantify the impact on the bottom line.
Founder XMplify Consulting Ltd
4th May 2020
Personal development: how to cope with imposter syndrome during a crisis
Imposter syndrome affects 70% of high achievers at some point (according to Imposter phenomenon: attributes for success and failure , by...
Development
3rd Apr 2020
Five key areas to apply innovative people analytics
You don't hire for skills, you hire for attitude. You can always teach skills. Attitudes can predispose us to a particular set of...
Future