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Peter Dorrington
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Member Since: 19th Mar 2020
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Peter is an award winning expert in using a combination of data and behavioural sciences to lead transformation in the field of Experience Management (XM); encompassing Customer Experience (CX), Employee Experience EX) and Partner Experience (PX) .

Over the last 5 years, Peter has been focussed on using a Predictive Behavioural Analytics to both better predict customer / employee behaviour, and to quantify the impact on the bottom line.

Peter Dorrington
Founder XMplify Consulting Ltd
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4th May 2020

Personal development: how to cope with imposter syndrome during a crisis

Imposter syndrome affects 70% of high achievers at some point (according to Imposter phenomenon: attributes for success and failure , by...
Development
3rd Apr 2020

Five key areas to apply innovative people analytics

You don't hire for skills, you hire for attitude. You can always teach skills. Attitudes can predispose us to a particular set of...
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