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Kimberly Smith
Member Since: 16th Aug 2019
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Kimberly Smith
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My answers

16th Aug 2019

"Hey! Great article Chris. Only happy employees can create an atmosphere that flows over onto your customers and your business. There is an unignorable link between employee experience and customer experience. It is believed that companies that invest in employee experience are four times more profitable than those that don’t. Following links may provide with some more statistics->
https://www.navedas.com/employee-engagement-cx/
https://www.forbes.com/sites/blakemorgan/2018/02/23/the-un-ignorable-lin..."

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How to bring customer experience and employee experience closer together

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