Anna Shields

Member Since: 14th Oct 2015
I’ve seen up-close how resolving conflict changes lives, elevates performance and transforms working relationships. As a workplace mediator, executive coach and conflict consultant, I help to minimise the stress, wasted time, money and energy that conflict inflicts on individuals and teams, and instead channel those resources towards a healthier organisational culture.
In 2007, I co-founded Consensio with Alexandra Efthymiades to build conflict resilient organisations and improve employee well-being through mediation, leadership development, conflict resolution training, coaching and online tools. We have partnered with the UK government on ground-breaking mediation pilots and our clients include large corporates, the public sector, SMEs, charities and NGOs.
Co-Founder Consensio
21st Feb 2022
From grievance to mediation: harnessing the potential of informal resolution
Mediation is often very useful in helping parties in conflict move forward. However, some parties who are offered mediation are reluctant...
Culture
4th May 2021
How remote working amplifies perceptions of bullying
Allegations of bullying are never far from the headlines. Whether it’s the news that Buckingham Palace is investigating claims that Meghan...
Culture
6th Nov 2020
How to manage the 'R number' for conflict at work
The growing R number for Covid-19 is making headlines again. In September 2020, R went above one for the first time since March. It has...
Culture
6th Nov 2019
Stress awareness: five steps to improve employee wellbeing
There’s a lot of concern about mental health and stress at work, especially with the fast pace of most people’s working lives. As an HR...
People
6th Nov 2015
How can you defuse workplace conflicts? Part 2
In Part 1 of our series on how to manage workplace conflict , we looked at how to open the conversation, as well as two core workplace...
People
27th Oct 2015
What can you do to defuse workplace conflicts?
What could you do to help defuse workplace conflicts? This two-part series outlines the core skills used by trained mediators in a...
People