Andrew Gilbey is a senior lecturer at the School of Aviation, Massey University, NZ. He moved from the UK to work in NZ in 2005, having completed undergraduate and doctoral studies in psychology. His main area of interest is decison-making.
Thanks for your thoughts, Kwadia - you're dead right on the first one and that second article is very interesting - I'm reading it right now. That question you pose is spot-on, as HR decisions may also be devastating when wrong.