Thanks Emma, I'm glad you find it so. I think it would be much more useful for all involved in difficult workplace situations that we keep separate the terms 'bullying' and 'harassment' so that it can be clearly established which is being explored. One requires an objective assessment via reference to the legal definition so that a decision about whether a legal case will be pursued is appropriate. The other, if no suggestion of harassment or violence or other gross misconduct is present, requires an immediate attempt to help re-establish a respectful and amicable working relationship which is never achieved by keeping people separate and carrying out an investigation into 'bullying' when no clear outcome will be achieved and in the meantime greater and greater division and entrenchment, fear and stress ensues.