Alan Sharland
Member Since: 1st Aug 2019
Alan Sharland is author of How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All. He is Director of CAOS Conflict Management and has been a Mediator, Conflict Coach and trainer in Conflict Management Skills and processes for over 25 years. He also has a YouTube channel that promotes mindful communication, growth through conflict particularly in relation to the resolution of bullying allegations at work.
He runs workshops to help organisations explore the implementation of a No-blame Culture and he welcomes participation from HR staff and others who are seeking to do the same. He provides bespoke training for organisations in responding to difficult workplace relationships more effectively and also 'off the shelf' training in:
Supporting Peer-to-Peer Resolution of Workplace Conflict
Tel. 020 3371 7507
My answers
Thanks Emma, I'm glad you find it so. I think it would be much more useful for all involved in difficult workplace situations that we keep separate the terms 'bullying' and 'harassment' so that it can be clearly established which is being explored. One requires an objective assessment via reference to the legal definition so that a decision about whether a legal case will be pursued is appropriate. The other, if no suggestion of harassment or violence or other gross misconduct is present, requires an immediate attempt to help re-establish a respectful and amicable working relationship which is never achieved by keeping people separate and carrying out an investigation into 'bullying' when no clear outcome will be achieved and in the meantime greater and greater division and entrenchment, fear and stress ensues.