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Alan Sharland
Alan Sharland Mediator, Conflict Coach, Trainer - CAOS Conflict Management
Member Since: 1st Aug 2019
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Alan Sharland is author of How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All. He is Director of CAOS Conflict Management  and has been a Mediator, Conflict Coach and trainer in Conflict Management Skills and processes for over 25 years. He also has a YouTube channel that promotes mindful communication, growth through conflict particularly in relation to the resolution of bullying allegations at work.

He runs workshops to help organisations explore the implementation of a No-blame Culture and he welcomes participation from HR staff and others who are seeking to do the same. He provides bespoke training for organisations in responding to difficult workplace relationships more effectively and also 'off the shelf' training in:

Mediation Skills

Conflict Coaching Skills  

Supporting Peer-to-Peer Resolution of Workplace Conflict

Tel. 020 3371 7507 

Alan Sharland
Director CAOS Conflict Management
  • Articles
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8th Jan 2020

Bullying in the workplace: the ‘illusion’ of bullying versus the reality of harassment

We often hear the terms bullying and harassment spoken about together as if they are much the same thing, but harassment is legally defined...
People
8th Jan 2020

Bullying in the workplace: thinking outside of the bullying box

In my first article in this series , I looked at the reasons why harassment, as a legally defined behaviour is significantly different to...
People
5th Sep 2019

Why a ‘no-blame’ company culture brings out the best in teams

A striker is through on goal in a football match and takes a shot. The goalkeeper seems to catch the ball at first, but they drop it and it...
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