HR Tip - Disciplinary records notetaking

16th Aug 2004

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications.

Q: How can I make accurate notes during a disciplinary hearing? If I am writing I cannot also listen. Please can you offer some advice.

A: It is indeed difficult to listen carefully at the same time as making accurate notes. Therefore do what they do in court. Listen to a little of what the speaker is saying then say 'just a moment', make your note then say 'carry on'. Keep repeating the cycle of listen, pause, think, write, continue. You will produce accurate and well thought out notes and indeed the speaker will have a better opportunity to think carefully about what to say next. Experience will tell you how long you should listen before pausing the speaker.

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