Spencer Allcock is a senior consultant with analysts Kantar Retail.
We asked Spencer five questions:
- What are senior leaders in major retailers focused on at the moment?
- What areas of people management in retail are businesses struggling with?
- What are the big trends affecting the retail industry over the next few years?
- How can HR directors in retailers better serve the business?
Watch his answers below. The video is just under six minutes long, great to watch with a cup of coffee. Enjoy.
Enjoyed Spencer's interview? It's part of a much larger HR in Retail roundtable in which we interview three experts, including Spencer, on the challenges facing retailers today. Tune in now.
About Jamie Lawrence
Jamie Lawrence is editor of global online HR publication and community HRZone.com. He is committed to driving forward the HR agenda and making sure that HR directors have the knowledge and insight necessary to make HR felt across the whole organisation. He regularly speaks to audiences of 250+ and has interviewed key HR industry names, including Daniel H. Pink. He has worked previously as a small business journalist and a copywriter and has published non-fiction that reached #2 on the NYT Children's Bestseller List. In his spare time Jamie likes writing fiction, films, fitness and eating out.