Customers

0
Rob Catalano writes on recognition, engagement, alignment and forward-thinking methods for helping organisations focus on employees to...
0
Danielle Harmer is Chief People Officer at Metro Bank . When Metro Bank launched in 2010, it was the first new high-street bank in 100...
0
There’s so much rich insight coming out of the academic sector that HR professionals need to know. At Academics’ Corner we feature the best...
0
As a service nation we all know the importance of customer service - it has been drummed into us that the customer is always right. However...