Customers

30th Mar 2015
Rob Catalano writes on recognition, engagement, alignment and forward-thinking methods for helping organisations focus on employees to...
16th Mar 2015
Danielle Harmer is Chief People Officer at Metro Bank . When Metro Bank launched in 2010, it was the first new high-street bank in 100...
13th Mar 2015
There’s so much rich insight coming out of the academic sector that HR professionals need to know. At Academics’ Corner we feature the best...
13th Aug 2014
As a service nation we all know the importance of customer service - it has been drummed into us that the customer is always right. However...