Artificial Intelligence (AI) will have a great impact on the development of Human Resources (HR) because it will enhance it significantly. While HR heavily relies on human contact, it might seem somewhat strange that robots could be included in the process because it appears to dehumanize it. However, with the help of AI, HR could actually become even more about the people. Let us tell you why – these are 5 areas of HR that could be replaced by AI:
1. HR Analytics
Analyzing project development in an HR department requires quite a bit of time, which is why optimizing it with software that can expedite the process will leave HR specialists with more time to focus on the essence of their jobs. Machine learning could handle the organizational aspects of the department, thus leaving the people to interpret the results, which is the essential part that requires a human touch.
This is already a popular trend among the biggest companies in the world. For example, sales giant Amazon uses AI for demand prediction, which plays a crucial role in their development process, including HR. By having robots analyze rigid data in a manner that relays the most useful conclusions for a specific project, specialists gain access to applicable information.
2. Candidate Screening
When dealing with a large candidate database, optimization is necessary to process the enormous amount of data. AI is bound to play a central role because it can ensure the high-quality processing of candidate information. With the help of modern technology such as chatbots, the duration of the interview process can be significantly reduced because candidates can already answer pre-interview questions and engage with the recruiters in an effortless way. It could also improve the experience for the candidates thus making it mutually beneficial for the company and its potential employees.
Moreover, with the help of analytics, screening the candidates who have interacted with the chatbots could also be made significantly more efficient. Voice-based date from interview recordings could be processed quickly and efficiently based on criteria selected by the recruiters. Then, the HR specialists could spend more time on the analysis of the top candidates, which is expected to lead to better recruitment ultimately.
3. Candidate Engaging
The recruitment process does not end once the right candidate has been chosen for a position. AI-based technology could ensure the proper engagement of candidates and potential employees and, thus, reduce the time and uncertainty from the middle steps of the process.
Another advantage would be making the communication with the candidates more personal. With the help of AI, it could focus on the individual and not only the position. This would prove extremely useful when trying to re-engage a specific group of candidates and it has the potential to improve response rates and maybe even have an impact on the final outcome.
4. HR Compiling and Case Management
Compiling information about employees and candidates is a huge part of HR. At the moment, there is specialized software that can expedite this process, but AI could take it to an entirely new level. The information required from the employees could be acquired much easier with AI. Moreover, better-quality data could be documented this way, which could prove extremely useful when dealing with delicate situations such as complaints, investigations, or felonies, when detailed information is essential.
5. Scheduling Optimization
Scheduling takes up a lot of time in any HR department and improving this process will have visible results. By having AI schedule meetings and interviews with candidates and employees, all based on preset principles could provide a better flow for the entire operation. It can certainly save time, but the most important result is using time more efficiently in the HR department.
As you can see, AI will be heavily intertwined in the future of HR. From preliminary interviews with chatbots to personalized candidate engagement and all the way to complex analytics, machine learning will take HR to an entirely new level. The most important advantage boasted by AI implementation is precisely prioritizing human involvement in the department. It remains to be seen when these changes will be applied, but you should expect to hear more and more about AI in Human Resources.
