Involve a nurse in EBs to build trust

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Involving a nurse in a company’s employee benefits programme could help earn or improve upon current employee trust within an organisation.

Here’s why…

According to a poll by independent research company Ipsos MORI, nurses are the most trusted profession in the UK: 96 per cent of people have faith in nurses to tell them the truth – that’s more than any other profession and has been the case since 2016 when nurses were first added to the survey. Nurses are ahead of doctors, teachers, judges, the police and the armed forces to name but a few.

So how does this information help employers?

In times of a crisis or a challenging life situation, many companies rightly want to go beyond simply supporting staff financially, for example via a paycheque from group protection or health insurance. Having a nurse on board is an immediate and obvious sign to the employee that the company has their best interests at heart. As the Ipsos MORI survey shows, it is a shrewd association for any employer wanting to improve upon trust within their organisation.

In house vs. independent nurse support

Some larger organisations now opt for in-house medical staff to benefit employees by being on site and available with little or no waiting time. Whilst the time-saving benefits for both parties are obvious, this practical, in-house approach may not be as appealing to employees as it is to the employer.

Despite the fact that health professionals are not allowed to share personal medical information at an individual patient level with an employer, some staff may feel reluctant to reveal too much to an in-house medical team as they believe there may be a conflict of interest. Employees can also be worried to be seen going into an office to see a medic or counsellor by fellow colleagues.

Mental health barrier

Employees can be very wary about revealing the full scope of an illness to an in-house team – particularly in terms of mental ill health. They can be worried that details will be fed back to their manager which could in turn have implications for their role, promotions, pay rises, bonuses or similar.

However if an employer can provide independent medical support, be that directly or via an insurance policy, the individual is much more likely to seek support earlier and therefore the outcome is often better.

Trust has to be a core tenet within any organisation for it to be successful in the long term. For any employer that feels it needs to do more in this area, associating with nurses, the most trusted profession in the UK, has so much potential to show a real duty of care and establish relationships between the company and its people.

 

About Christine Husbands

Christine Husbands, MD, RedArc

Christine Husbands is managing director of RedArc, a service that provides personal nurse advisers for people experiencing illness, disability, trauma or bereavement.

Christine spent the initial part of her career in financial roles and she has held several board positions in Financial Services and is a Chartered Director. During her time working on the acquisition of RedArc, she fell in love with the business and was delighted to pick up the reins in 2010.

 

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