I am the HR Manager for a Recruitment business and am in the process of setting up a training programme to assist our consultants in working better with HR people.  Recruitment consultants invariably see HR as the gate keeper who prevents them from talking to managers about their recruitment needs and therefore the relationship they have is sometimes a little difficult and the aim of our training is to improve that relationship.

To develop this training I would like to gather some independent feedback (in addition to my own) about what HR people think of recruitment consultants.  If anyone can provide input to the following questions I would be very grateful.

1.    Why does an organsiation prefer to have their recruitment managed centrally by HR rather than by line managers individually (in those organisations where this is the case)?

2.    What things do HR worry about that impact the relationship with a recruitment agency?

3.   What is the typical perception of a recruitment consultant by an HR professional?
 

Many thanks for any input you can provide!