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Making policies more personal

Making policies more personal

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I am redrafting some family friendly policies and I naturally wrote "you" as I drafted it on presumption the main reader is the person who wants to take maternity (a manager might read it, just to understand their part). Researching other policies I saw that they always write "the employee", which I found a little more cold. Customer service documents always refer to "you". Is this a stylistic preference for greater clarity? Or is there a legal reason why they write "the employee"?

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By peterstanway
09th Jul 2012 07:11

It is a matter of style

We generally use 'you' and have recently moved from 'the org/Company/business or whatever to WE.

Many are written by solicitors with more of an eye on compliance that readability/engagement

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