Hi,

I am looking into how different organisations manage underperformance and breaches of policy at the informal stage.  Our current procedure includes issuing people with an Improvement letter which acts as informal warnings to outline – the issue, remedy, support and timescales.  These arent necessarily well recieved but I am interested to know what methods other HR professionals use as part of the process before going to formal disciplinary stages, how does this work and how is it received?

Any help appreciated. 

Kind Regards,