Jeff Flanagan is managing director – commercial at Interserve. Jeff heads up Interserve’s corporate occupier and retail sector operations and has been in the industry for more than 20 years. In his role Jeff oversees Interserve’s facilities management and workplace solutions for professional services, legal, retail, technology and media customers based in the UK and Europe. He is responsible for around 30,000 people, along with Interserve’s specialist brands, Autograph, The Perception, Knightsbridge and Lancaster. Jeff is the driving force behind Interserve’s ‘Workplace experiences – the science series’ research project in partnership with Advanced Workplace Associates (AWA).