Noise, in communication terms, means any interference that makes it harder for the stakeholder to firstly receive, then interpret the message, and its meaning.

Communication noise can have a profound impact on our perception of our communications – we can believe that we are doing far better than we actually are.

In this video, John Edmonds from consultancy, coaching and interim management firm pearcemayfield looks at the different types of noise that can disrupt communication and how you can mitigate against them.